{"id":30000,"date":"2026-08-24T18:15:44","date_gmt":"2026-08-24T15:15:44","guid":{"rendered":"https:\/\/okzone.ee\/privacy-policy\/"},"modified":"2026-10-31T19:57:13","modified_gmt":"2026-10-31T17:57:13","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/okzone.ee\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"30000\" class=\"elementor elementor-30000 elementor-3\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-5cbffb58 e-flex e-con-boxed e-con e-parent\" data-id=\"5cbffb58\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ac61b96 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"7ac61b96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><em>Last updated: September 6, 2026<\/em><\/p><h3>1. General Provisions<\/h3><p>1.1. This Privacy Policy describes how O&#038;K Grill O\u00dc, the operator of the OK ZONE online store, processes the personal data of customers and website visitors.<\/p><p>1.2. When processing personal data, we comply with the European Union General Data Protection Regulation (GDPR), the legislation in force in the Republic of Estonia, and other applicable data protection requirements.<\/p><p>1.3. The data controller of the online store is:<\/p><p><strong>O&#038;K Grill O\u00dc<\/strong><br\/>Registry code: 16001800<br\/>VAT number: EE102631283<br\/>E-mail: <a href=\"mailto:support@okzone.ee\">support@okzone.ee<\/a><\/p><h3>2. What personal data do we process?<\/h3><p>2.1. Depending on how you use the OK ZONE online store, we may process the following data:<\/p><ul><li>first and last name;<\/li><li>e-mail address;<\/li><li>phone number;<\/li><li>delivery and billing information;<\/li><li>data related to orders and purchases;<\/li><li>payment-related information according to the payment method used;<\/li><li>correspondence related to customer service and other information provided by you;<\/li><li>data related to account usage if you create a user account in the online store;<\/li><li>website usage and technical data, including IP address, technical information about the device and browser, and data collected through cookies.<\/li><\/ul><p>2.2. We do not collect more personal data than is necessary to fulfill a specific purpose.<\/p><h3>3. Purposes of processing personal data<\/h3><p>3.1. We process personal data primarily for the following purposes:<\/p><ul><li>to receive and fulfill orders;<\/li><li>to organize the delivery of goods;<\/li><li>to process payments and manage payment transactions;<\/li><li>to manage the customer account;<\/li><li>to handle customer support and inquiries;<\/li><li>to resolve complaints, returns, and warranty issues;<\/li><li>to fulfill accounting and statutory obligations;<\/li><li>to ensure the security and functionality of the online store;<\/li><li>to analyze and develop the use of the website to the extent that there is a necessary legal basis and, if necessary, your consent.<\/li><\/ul><h3>4. Legal bases for processing personal data<\/h3><p>4.1. We process personal data according to the specific processing purpose, among others, on the following bases:<\/p><ul><li>entry into and performance of a contract;<\/li><li>fulfillment of our legal obligation;<\/li><li>our legitimate interest, such as ensuring the security and functionality of the online store and protecting legal claims;<\/li><li>your consent, if the processing is based on consent.<\/li><\/ul><p>4.2. If processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.<\/p><h3>5. Processing of orders and payments<\/h3><p>5.1. To fulfill the order, we use the contact, delivery, and order data provided by you.<\/p><p>5.2. When making a payment, the necessary payment data may be forwarded to the respective payment service provider. The terms and privacy principles of the respective service provider also apply to the processing of the payment.<\/p><p>5.3. OK ZONE does not store your bank card or internet bank authentication data to the extent that it is processed by the payment service provider.<\/p><h3>6. Transfer of data to service providers<\/h3><p>6.1. For the functioning of orders and the online store, we may transfer necessary personal data to service providers who provide us with, for example, payment, transport, IT, hosting, e-mail, customer service, or other necessary services.<\/p><p>6.2. Only the data necessary for the provision of their service is transferred to service providers.<\/p><p>6.3. If a service provider processes personal data on our behalf, we ensure the existence of appropriate data protection requirements and necessary contractual obligations.<\/p><p>6.4. If a service provider independently determines the purposes and means of processing personal data, they process the data under their own responsibility, and separate privacy terms may apply to them.<\/p><h3>7. Retention of personal data<\/h3><p>7.1. We retain personal data only for as long as is necessary to fulfill the purpose of its collection or to fulfill obligations arising from legislation.<\/p><p>7.2. Data related to orders, payments, and accounting are retained for the periods prescribed by law.<\/p><p>7.3. Data related to customer service and other communication are retained for as long as is necessary to resolve the inquiry or dispute and to handle potential legal claims.<\/p><p>7.4. When personal data is no longer needed for retention, it is deleted or rendered such that the person can no longer be identified, unless the law requires its retention.<\/p><h3>8. Cookies<\/h3><p>8.1. The OK ZONE website uses cookies and other similar technologies to ensure the functioning of the website, maintain user choices, and, if necessary, analyze the use of the website.<\/p><p>8.2. Necessary cookies may be required for the functioning of the website and the purchasing process.<\/p><p>8.3. Non-essential cookies, such as those used for analytical or marketing purposes, are used in accordance with current requirements and, if necessary, based on your consent.<\/p><p>8.4. Cookie preferences can be changed through the cookie settings function provided on the website.<\/p><h3>9. Visiting the website<\/h3><p>9.1. When visiting the website, technical data required for the secure and proper functioning of the website may be processed automatically.<\/p><p>9.2. Such data may include, for example, IP address, browser type, technical data of the device, time of visit, and technical log data.<\/p><p>9.3. This data is used primarily to ensure the security, functionality, and technical operation of the website and to identify potential errors.<\/p><h3>10. Your rights<\/h3><p>10.1. Under the conditions set forth by applicable legislation, you have the right to:<\/p><ul><li>receive information about the processing of your personal data;<\/li><li>gain access to the personal data processed about you;<\/li><li>request the correction of incorrect or incomplete data;<\/li><li>request the deletion of personal data if there is a legal basis for it;<\/li><li>request the restriction of the processing of personal data;<\/li><li>object to the processing of personal data if there is a legal basis for it;<\/li><li>receive data concerning yourself in a structured, commonly used, and machine-readable format in cases provided by law;<\/li><li>withdraw consent if the processing is based on consent.<\/li><\/ul><p>10.2. To exercise your rights, you can contact us at the e-mail address <a href=\"mailto:support@okzone.ee\">support@okzone.ee<\/a>.<\/p><h3>11. Complaints<\/h3><p>11.1. If you find that your rights have been violated in the processing of your personal data, please contact us first so that we can assess and resolve the situation.<\/p><p>11.2. You have the right to file a complaint with the Data Protection Inspectorate if you find that the processing of your personal data does not comply with current data protection requirements.<\/p><h3>12. Data Security<\/h3><p>12.1. We implement appropriate technical and organizational measures to protect personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.<\/p><p>12.2. Access to personal data is restricted to persons who need it to perform their work duties or provide the service.<\/p><h3>13. Changes to the Privacy Policy<\/h3><p>13.1. We may update this Privacy Policy if legislation, the services used, or the methods of processing personal data change.<\/p><p>13.2. The new version will be published on this page, and the date of the last update will be displayed on the page.<\/p><h3>Contact<\/h3><p><strong>OK ZONE<\/strong><br\/>O&#038;K Grill O\u00dc<br\/>Registry code: 16001800<br\/>VAT number: EE102631283<br\/>E-mail: <a href=\"mailto:support@okzone.ee\">support@okzone.ee<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Last updated: September 6, 2026 1. General Provisions 1.1. 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